Help-center

Here is we collected the most popular questions from our customers. If you have another one, please, contact us [email protected]

All questions
Account & Billing
Download & Technical Support
General Questions
Licensing & Usage
What is Uiino.net? General Questions

What is Uiino.net?

Uiino.net is a platform that offers high-quality design assets (UI kits, icons, email templates, web-design templates, and ad creatives). We help designers, developers, and businesses find professional design resources.

Do I need an account to download assets? General Questions
Yes, you need to create an account to access and download our design assets. Registering helps you keep track of your downloads and receive updates on new resources.
Are the design assets free? General Questions
Uiino provides a selection of premium design assets, each available for purchase individually. Pricing varies depending on the asset's complexity, quality, and usage rights.
How often are new design assets added? General Questions
We update our collection regularly with new high-quality design assets. Check the uiino.net collection frequently for fresh content.
What license do Uiino assets come with? Licensing & Usage
Each asset comes with a licensing agreement that outlines its usage terms, ensuring clarity on how it can be used across different projects.
Can I use Uiino assets for commercial projects? Licensing & Usage
Yes! Most of our assets can be used for commercial projects. However, please review the licensing terms of each asset to ensure compliance.
Can I resell or redistribute Uiino assets? Licensing & Usage
No reselling, redistributing, or repackaging of our assets is strictly prohibited. You may use them in personal and client projects but cannot offer them as standalone products.
Do I need to credit Uiino when using free assets? Licensing & Usage
While it is not required, we appreciate crediting Uiino when using our free assets. It helps us continue providing high-quality resources for the design community.
How do I download assets? Download & Technical Support
Simply log into your account, browse the available assets, and click the " Buy now" button on the product page. 
I’m having trouble downloading an asset. What should I do? Download & Technical Support
If you experience any issues with downloading, try clearing your browser cache or using a different browser. If the issue persists, contact our support team for assistance.
Are the assets compatible with my design software? Download & Technical Support
Most assets are compatible with industry-standard design tools (Adobe Photoshop, Illustrator, Figma, and Sketch). 
Do you offer refunds on digital products? Download & Technical Support
For refund inquiries regarding digital products, please refer to our refund policy for detailed information.
How do I create an account? Account & Billing
Click the "Join Us" button on our homepage, enter your email, username etc. and create a password. 
What payment methods do you accept? Account & Billing
We accept major credit cards, including Visa and MasterCard, for premium asset purchases. All transactions are securely processed to ensure the safety of your payment information.
How can I update my account information? Account & Billing

Log into your account, click on the user icon in the top right corner, and select "Settings" to update your email, password, or billing details as needed. To change your email or name, go to "Edit Profile." To change your password, select "Change Password." For billing information, go to "Billing Information."

What should I do if I forget my password? Account & Billing
Click "Forgot?" on the login page, and we'll send a password reset link to your registered email.